These Terms and Conditions ("Terms") govern your access to and use of PlayCroco Casino ("the Casino", "we", "us", or "our"), including all related websites, applications, and services. By registering an account or placing any wager on PlayCroco Casino, you confirm that you have read, understood, and agreed to these Terms in their entirety.

These Terms are governed by and construed in accordance with the laws of the relevant jurisdiction. PlayCroco Casino reserves the right to amend these Terms at any time without prior notice. It is your responsibility to review these Terms regularly. Continued use of the Casino after any amendments constitutes acceptance of the updated Terms.

You must be at least 18 years of age to register and play at PlayCroco Casino. By creating an account, you represent and warrant that:

• You are at least 18 years of age or the legal age of majority in your jurisdiction, whichever is higher. • You are a resident of Australia. • You are accessing the Casino of your own free will for personal entertainment purposes. • You are not accessing the Casino from a jurisdiction where online gambling is prohibited. • You have not been diagnosed with or treated for problem gambling and are not self-excluded from any gambling service.

PlayCroco Casino reserves the right to request proof of age and identity at any time. Failure to provide satisfactory documentation may result in account suspension or closure.

To access PlayCroco Casino's services, you must create a personal account. Each player may only hold one account. Multiple accounts are strictly prohibited and may result in account termination and forfeiture of funds.

When registering, you must provide accurate, complete, and up-to-date information. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. If you suspect that your account has been accessed without authorisation, you must notify us immediately at support@playcroco.com.

PlayCroco Casino reserves the right to perform identity verification checks at any time, including but not limited to Know Your Customer (KYC) procedures required under applicable anti-money laundering regulations.

All deposits and withdrawals at PlayCroco Casino are processed in Australian dollars (AUD). Deposits are generally credited to your account instantly, subject to processing times of your selected payment method.

Withdrawal requests are processed within 24–72 hours subject to completion of identity verification. PlayCroco Casino applies no withdrawal fees; however, your bank or payment provider may impose charges.

Minimum deposit: AUD $10. Minimum withdrawal: AUD $50. Maximum withdrawal limits may apply as specified in your account settings or communicated by our support team.

PlayCroco Casino may withhold withdrawals pending completion of KYC verification or if there is a reasonable suspicion of fraudulent activity.

PlayCroco Casino offers various bonuses and promotional offers from time to time. Each bonus is subject to its own specific terms and conditions, including wagering requirements, minimum deposit thresholds, eligible games, and expiry periods. These specific terms will be clearly communicated at the point of the promotion.

General bonus terms include:

• Wagering requirements must be satisfied before any bonus-derived winnings can be withdrawn. • Bonus funds cannot be used to play progressive jackpot games unless otherwise stated. • PlayCroco Casino reserves the right to withdraw any bonus offer at any time. • Bonus abuse or collusion will result in immediate account suspension and forfeiture of any associated winnings. • Only one bonus may be active at any one time unless otherwise specified.

PlayCroco Casino is committed to providing a fair and transparent gaming environment. The following activities are strictly prohibited:

• Using automated bots, scripts, or other software to gain an unfair advantage. • Exploiting software errors, glitches, or vulnerabilities. • Colluding with other players or Casino staff. • Using fraudulent payment methods or stolen credit cards. • Creating multiple accounts to abuse bonus offers. • Attempting to launder money through the Casino.

PlayCroco Casino employs advanced fraud detection systems and cooperates fully with law enforcement authorities. Any player found engaging in prohibited activities will have their account permanently suspended and may face legal action.

PlayCroco Casino is deeply committed to responsible gambling. We provide players with tools to help manage their gaming activity, including:

• Deposit limits (daily, weekly, monthly) • Session time limits and reality check reminders • Cooling-off periods • Self-exclusion (temporary or permanent)

If you believe your gambling has become problematic, we urge you to make use of these tools or contact the National Gambling Helpline on 1800 858 858 (free, 24/7). You may also visit gamblinghelponline.org.au for further support and resources.

PlayCroco Casino staff are trained to identify signs of problem gambling and may proactively reach out to players exhibiting concerning patterns.

PlayCroco Casino takes the privacy of its players seriously. All personal information collected during registration and continued use of the Casino is handled in accordance with our Privacy Policy and applicable Australian privacy legislation, including the Privacy Act 1988 (Cth).

Your data may be shared with third-party service providers for the purpose of payment processing, identity verification, and fraud prevention. PlayCroco Casino does not sell your personal information to third parties for marketing purposes.

For more information on how we collect, use, and protect your personal data, please review our full Privacy Policy available on our website.

All content on PlayCroco Casino, including but not limited to text, graphics, logos, game content, software, and the overall design, is the exclusive intellectual property of PlayCroco Casino or its licensors and is protected by applicable copyright and intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of any Casino content without our express written permission. Unauthorised use of Casino content may result in legal action.

To the maximum extent permitted by law, PlayCroco Casino shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Casino, including but not limited to loss of data, loss of profits, or service interruptions.

PlayCroco Casino is not responsible for any technical failures, internet connectivity issues, or device malfunctions that may affect your gaming experience. In the event of a malfunction during a game, the Casino reserves the right to void affected bets and return the wagers to the player's account.

These Terms do not limit or exclude our liability for death or personal injury resulting from our negligence, or for fraud or fraudulent misrepresentation.

These Terms and Conditions are governed by and construed in accordance with the laws applicable in the relevant licensing jurisdiction. Any dispute arising from or relating to these Terms or your use of PlayCroco Casino shall first be submitted to our customer support team for resolution.

If a dispute cannot be resolved through our internal complaints process, you may escalate the matter to the relevant gambling regulatory authority or an independent alternative dispute resolution (ADR) body as specified in your account communications.

Last updated: January 2025